1. Information We Collect
When you place an order, request a custom team quote, or browse our website, we may collect:
- Contact Details: Full name, business title, email address, phone/WhatsApp number.
- Billing & Delivery: Shipping address, billing address, tax ID, and company details.
- Order Details: Customized logo files, team roster names/numbers, design mockups, and purchase history.
- Technical Data: IP address, browser type, device information, and site interaction logs.
2. How We Use Your Information
- To process custom uniform quotes, order confirmations, and factory production workflows.
- To coordinate express air/sea freight shipping and door-to-door delivery tracking.
- To manage customer support inquiries and provide order status updates.
- To protect against fraudulent transactions and ensure web platform security.
- To refine site architecture, product offerings, and user experience.
- To send relevant product releases or promotional offers where permitted by applicable law.
3. Payment Security & Processing
Payment transactions are handled securely through encrypted third-party payment gateways and verified banking channels. USAXSPORTS does not store or hold full credit card numbers or banking passwords on site servers.
4. Data Sharing & Third Parties
We do not sell, trade, or rent personal information to third parties. Necessary order data is only shared with trusted service providers strictly to fulfill your order, including:
- International shipping carriers (e.g., DHL, FedEx, freight forwarders).
- Encrypted payment gateways and banking institutions.
- Technical infrastructure and IT security service providers.
- Legal authorities when required under applicable law.
5. International Data Transfers
As a global supplier serving sports clubs and distributors worldwide, order and contact data may be processed in countries outside your residence. We enforce standard security safeguards across all international processing operations.
6. Data Retention
We retain personal information only for as long as necessary to complete manufacturing, fulfill delivery, manage warranty/re-order specifications, handle accounting requirements, and comply with legal obligations.
7. Your Data Rights
Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of your personal data held by us. You may also opt out of promotional communications at any time. Identity verification may be required prior to processing requests.
8. Security Measures
We deploy standard administrative, physical, and technical controls—including SSL encryption—to safeguard data. While we take every reasonable precaution, no internet-connected platform can be guaranteed 100% immune to all threats.
9. Cookies Policy
Our website utilizes cookies to ensure basic shopping cart performance, save session preferences, and gather analytics. Read our detailed Cookie Policy for details.
10. Contact Privacy Officer
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please reach out via our Contact Page or email us directly at info@usaxsports.com.